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Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can request a cancellation within 1 hour of purchase by contacting our support team.
Do you restock items that are sold out?
We frequently restock popular items. You can sign up for 'Back in Stock' notifications on the specific product page.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for interest-free installments.
How should I care for my Shopmelissa garments?
Each item features a care label with specific instructions. Generally, we recommend cold washes and air drying for longevity.
Do you offer international shipping?
Yes, Shopmelissa ships to over 50 countries worldwide. Shipping costs and delivery times vary by location.